Nike import is down while Nike upgrades

UPDATE June 6th, 11pm
So we’ve finally got access to Nike’s site again. It looks great, a big improvement to be sure, but since Nike doesn’t officially have an API we’re a little broken at the moment. Nothing that we can’t fix, but please bear with us as we adapt our code.

Thanks for you patience and support.
Chris

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Looks like Nike is upgrading to their new site today. We’ve been unable to login since last night and right now it looks like the Nike Plus site is just returning a 404. If there’s any impact on Smashrun when the new site is live we’ll try and resolve it as soon as humanly possible.

Also still working today to resolve some of the Facebook integration issues some people are getting. Hoping to get that sorted out very soon.

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June Release Scheduled Patch

Last Update: June 5, 2012 at 1:25PM EST

We are aware that there’s a few issues in the current release. No worries! We’re keeping an eye on things, especially the ones we’re aware of including:

  • syncing runs – some users are experiencing issues with importing run details
  • Facebook publishing – individual runs are not currently posting to Facebook
  • new blog entry notification doesn’t seem to want to go away
  • certain badge details are off

Please feel free to drop us a note at hi@smashrun.com and include screenshots when you can, or leave us a comment here. We’ll be spending the remainder of the week patching things up.

Bear with us for just a little bit longer… pretty soon, everything will get sorted out.

Thanks everyone for your understanding!

June 2012 Release Notes

We know it’s been a long time coming. We’ve recently had to rework our entire data model to make way for future device and mobile app integration and, while it still requires a bit more work, we’re finally getting there… In the meantime, we hope you enjoy the new features we just released!

33 New Badges
The Kelly series is our latest set of badges and we tried to include even more structure than usual for some of our progressive badges. For instance: the 12 monthly badges help you build consistency – run any distance for any 10 days in any given month. There’s also the staircase badges, which can help you with base training.

Keep in mind that some of the badges are quite challenging as well, like the Roadrunner and Mercury badges or the Towering Stairs. Train smart. And when in doubt – don’t go for it. There’s always more badges in the making!

Badge Details
Clicking on badges will now give you a better idea of how close you are towards earning it. That way, you can plan out your runs if you wanted to! Maybe you’d like to space out those 10 runs per month. Or plan out five 400-meter sprints followed by casual jogs at a pace slower than 10:00/mi (6:12/km) in the same month.

The details are basically there to help you make better decisions about your training schedule.

Notables
We’ve always said that Smashrun is about “making every run count.” We do this by focusing on the relative value of each and every run. PR’s are great, but they don’t happen everyday. So we’re introducing “notables.”

There’s often something exceptional about certain runs that we don’t always notice. The obvious is easy. You usually know when you’ve run your fastest of a certain distance, but what about the obscure? Like your fastest mile or km splits in a 3-month period, your lowest ever average HR, or your highest calories per minute burned in the past year. That’s what “notables” are for.

Share Monthly and Yearly Progress
Remember “Tweet your 2011 stats”? Now you can do it for every year and every month in your entire running history. We’ve also introduced Facebook aggregates as a temporary stand-in while we sort out the Facebook Open Graph API.

You have complete control over what’s published on Facebook and/or Twitter. We fill-in some of the stats for a given month or year, but you can always change it! Let’s say you’re training for the ING NYC Marathon and you’d like to keep your running buddies aware of your training progress. You could customize a monthly aggregate just by clicking on the edit icon on the top-right of your “publish to Facebook” window:

Prefer to tweet your progress? Same steps! Remember that the Facebook and Twitter icons will show up in all of your Overview pages. Just use the calendar on the right to navigate to the month or year you’d like to publish, click on your social network of choice, customize your post, and share.

Oh, and since we’re on the topic of Run Overviews – we made a tiny change that might make a world of difference when looking at your runs. Previously, the Overview pages would only allow you to view yearly and monthly aggregates, it didn’t link up directly with the By Run pages. Now, when you choose a specific month in a given year within your Overviews, you can also drill down to an exact date to see the individual run detail.

Here’s the “before”

And “after”…

Search for Friends
From the “Friends” drop-down on your Overview page, you can now search for Smashrun users by name and by Facebook association. If you’re friends with someone on Facebook that also uses Smashrun, you can find and follow them pretty quickly!

Revised Settings: Privacy, Profile Pictures, and Updating Your Birthday
At Smashrun, we take your privacy settings very seriously. Previously, you could only set your profile to private so that no one else could see your stats. In case you’d like to take extra measures, you can even tell Google not to index your pages and you’ll be completely “off the grid”.

We’ve also included a section for “email settings” so you can choose to only receive what’s most important to you.

And if you’ve been a Smashrunner all this time, but haven’t had a profile picture because you preferred not to use your Facebook account – we’ve finally fixed that dilemma… along with the birthday badge!

Need help figuring out how to access some of the new features? You can view this screencast of the new features as well.

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What we’ve been working on…

It’s been quite a while since we posted, so thought I thought it’d make sense to update everyone a bit about, what we’ve been working on lately.

Our big focus has been to make the site less Nike-centric, and that’s meant a lot of reworking the data model that everything’s built on. It’s important because it’s the groundwork that will one day soon allow us to import data from everywhere. But at the same time it’s also really, really…dull.

The idea of putting out a release after so long with nothing but changes to the plumbing, and no awesome features in the mix was frankly just depressing. So then we started piling in lots of little cool things, and of course, all those little cool things need to be tested, and testing takes time. So here we are: Testing and fixing. Testing and fixing…

We can see the light out at the end of the tunnel though, and that light is reflecting off dozens of shiny, shimmering little features that with a little bit of luck you should be able to start playing with in the next week or so. And we should be able to take a weekend off to relax for the first time in months.

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Site Maintenance Sun March 4 11PM – Midnight EST

Please be aware: Smashrun will be undergoing standard scheduled maintenance to patch the underlying infrastructure on Sunday night March 4th from 11PM – Midnight EST.  The website will be slightly slower than normal during the majority of this window, and will be completely unavailable for a short time at the end while our equipment reboots. We regret any inconvenience caused; however, the security of your data and overall site reliability are of paramount concern to us.

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nike import issues (2.16.12) – FIXED

Nike Update: we are aware that quite a few Nike+ users are having some trouble importing their runs to Smashrun today. Last night, Nike implemented some changes to their site that is now affecting the way we import run data. We are looking into it and will try and push out a fix as soon as possible. We sincerely apologize for the inconvenience.

Update (2.17.12): Spent all of yesterday pinpointing the issue that came up with the Nike import and pretty much figured out what the problem was. We should be able to release a fix by this evening. Happy Friday!

Update (2.18.12): Fixed! Please try importing your Nike+ runs and let us know if you find anything unusual.

PS: keep an eye on more frequent updates via @smashrunHQ

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Time for a new color picker

We’re trying out something a little different this month… instead of looking for another generic color picker, we figured it made sense to open it up to our Smashrun community. So if you’ve got a photo that you think would be a perfect candidate, you should definitely share it!

The entry process is pretty straightforward: post your photo on Smashrun’s Facebook wall , include a 120-character description, tag Smashrun on the photo, and share it on your own wall. Ta-da! Easy peasy. Of course, if your photo is chosen, you get a snazzy color-picker badge to go along with it.

As usual, if you have any suggestions or ideas, we’re always keen to hear them. We’ll be choosing a new color picker every month so, over time, we’ll have a crazy range of “team colors” you can choose from! Just remember to read the contest Terms and Conditions.

And, for those who didn’t receive this morning’s somewhat more detailed email, you can view it here.

birthdays (and your birthday badge)

This month’s most popular question: how do I set my birthday so I can earn my birthday badge?

Ahh yes.. we definitely should have included this in the FAQ section. Very truly sorry about that. Here’s the answer: at the moment, we’re currently getting your birthday from Facebook. So, as long as your birthday is public information on your Facebook profile, Smashrun will be able to track your birthday and reward you that awesome birthday badge! Not to mention, you get a cake too.

Going forward, we will change this process and just add a birthday field in the settings page. We should have something in place by next release – more updates to follow regarding when that’ll be.

In the meantime, if your birthday is coming up soon (like in the next month) and you don’t currently publish your birthday on Facebook, you can just let us know via email when your birthday is and we’ll make sure you get the badge!

Facebook posting delays – resolved.

Over the past 2-3 weeks, we’ve had quite a few users email in about a range of Facebook issues: delays in posting, missing Facebook posts, posts that show up on the “Activity Feed” or the newsfeed but not on the Timeline – lots of weird stuff going on.

We tried to figure out what the problem was as things came up, but because the Timeline was still evolving in many ways, things kept breaking. And then we found out that the problem was actually related to Facebook’s privacy settings.

With the introduction of the Timeline, there were a lot of default permissions that have since changed and some 3rd party platforms integrated with Facebook inadvertently required re-authentication after Facebook’s last major release. So here’s what you have to do…

First you’ll need to go to your Facebook Privacy Settings.

 

 

 

 

 

On the subsequent page, next to “Apps and Websites” – click on Edit Settings.

 

 

 

 

 

 

 

 

Then, you’ll have to select Smashrun and manually remove each Facebook permission before clicking on “remove app” at the top.

 

 

 

 

 

Afterwards, you just log back into Smashrun, go to “settings” > Facebook > the page should prompt you to log back into Facebook and re-authorize Smashrun.

Many thanks to our Smashrunner, Mai, for giving us the heads up regarding the changes in Facebook’s old privacy settings! For any questions regarding the above, or if this doesn’t work for you, please let us know by sending us an email at hi@smashrun.com

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Nike upgrades

Looks like Nike’s down while they make upgrades. Unfortunately that means our Nike integration is down too…

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