SmashrunHQ here – with a small bit of context for the Nike situation we find ourselves in – as well as a quick update on our progress towards resolving the recent Nike+ run import issues that continue to impact the majority of us since their (excellent) site upgrade on June 6th. We know you all want to sync your new Nike+ runs in order to Make Every Run Count, as well as continue making progress on the new badges that we released earlier this week! Please rest assured, we feel the same way, and are doing everything in our power to address this problem.
First, the context: Nike’s recent site upgrade looks good, and is much better than their old site from a technical perspective. However, Nike has not ever provided direct support to third-party independent developers and companies such as Smashrun, and these nice new Nike changes broke our bespoke Nike-to-Smashrun autosync functionality. Without Nike’s support to restore our access, team Smashrun has been burning the midnight oil to reverse-engineer Nike’s changes and modify our application to work with their new website.
Second, the good news: Smashrun now understands the changes that Nike made to their site, approves of them as a dramatic technical leap forward, and has a plan to adopt a new process for syncing your data back to Smashrun. Although, we do not have any realistic timeframes for resolution to share with you at this moment, it is worth mentioning that we believe we can see the light at the end of the tunnel.
We appreciate your support, and we appreciate you bearing with us while we figure this out. We’ll continue to update this space with more information as it becomes available.
Cheers and Happy Running,
Chris, Jacklyn, and Steve