Category: Site Status Updates

Garmin importer currently down

There is currently a problem with the Garmin importer and we are looking into it. For any users who sync their runs via Garmin Connect, please hold off from clicking ‘sync’ until we’re able to diagnose and patch the issue. We’ll keep everyone up-to-date as we learn more. In the meantime, you can still export… Read more »

Duplicate runs on import

UPDATE as of 9:12pm EST: we are back up and running with the import! Please let us know if you continue to experience any problems so we can look into it immediately. As of 11pm EST last night, some users started to experience issues with importing their latest run(s) and ended up duplicating some of… Read more »

Nike+ import is up and running

Smashrun is now compatible with the new Nike+ website. We apologize for the outage while we upgraded our system but, starting today, you should be able to seamlessly sync your data from the new Nike+ site without issue. Please let us know if you run into any problems and we’ll sort it out right away…. Read more »

June Release Scheduled Patch

Last Update: June 5, 2012 at 1:25PM EST We are aware that there’s a few issues in the current release. No worries! We’re keeping an eye on things, especially the ones we’re aware of including: syncing runs – some users are experiencing issues with importing run details Facebook publishing – individual runs are not currently… Read more »

Nike upgrades

Looks like Nike’s down while they make upgrades. Unfortunately that means our Nike integration is down too…

Facebook patches

We’ve just put in a fix for some of the Facebook issues we’ve been having. There’s a few changes to how Facebook works now that you’ll want to note. Relink your Facebook account. If you log in with Facebook this will be done automatically, but if not you’ll want to go to Settings -> Facebook… Read more »

Goodbye closed beta

I’m looking out my window at the brownstones of Fort Greene thinking how beautiful the weather is today, and how great it’d be to take a run up to Prospect Park, but before that I’ve got a few really exciting items on my to do list. 1) Write Smashrun’s inaugural blog post –  Introduce yourself,… Read more »