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Run Annotations

Posted by & filed under New Features.

Users with GPS data can now annotate their runs within route maps! Annotations allow you to identify events or points of interest within a specific run. It’s got some pretty awesome use cases including, but not limited to: Tagging water stops on a race route Noting the distance marker(s) where you paused because of a […]

Garmin integration and GPX, TCX, HRM support

Posted by & filed under New Features.

After nearly 1,000 hours of coding, testing, retesting and a lot of feedback from our Garmin beta testers, Smashrun has finally released Garmin integration with added support for GPX, TCX, and HRM files! Garmin users can import their runs by linking their Smashrun account to Garmin Connect under settings > Synced Devices. Just remember to […]

More fixes and an improved map

Posted by & filed under Bug fixes, New Features.

Update as of 2:45PM EST > site outage was delayed to 2:40PM EST, we expect to be back up before 5PM EST. Just released another patch this morning that sorts out the remaining Nike import errors and missing run charts. If you had any trouble with: Missing “Change in speed over route” charts for Nike+ […]

Mid-March Update

Posted by & filed under Bug fixes, New Features.

Hi everyone, Last night, at 11:03PM EST, we released our second patch for the February Release. Any issues associated with delays in importing Nike+ GPS data or problems with loading maps have been resolved. Please let us know if you find any other problems and we’ll make sure it goes out in our final patch! […]

February 2013 Release Notes

Posted by & filed under Company updates, New Features.

We are super excited to share with you our very first release for 2013! We’ve got running streaks on the Overview pages, and route maps are finally here! You can view your longest streak on a yearly or monthly basis and we threw in a couple of easter eggs (like my sad Wylie Coyote) to […]

“Error getting 1 run to test credentials”

Posted by & filed under Bug fixes.

The last two weeks have been particularly challenging for us as we tried to further stabilize the run import process. Some users reported that they received an “Error getting 1 run to test credentials” after trying to sync their runs. In addition, there was a known issue within the settings menu for saving “trim” options […]

Duplicate runs on import

Posted by & filed under Site Status Updates.

UPDATE as of 9:12pm EST: we are back up and running with the import! Please let us know if you continue to experience any problems so we can look into it immediately. As of 11pm EST last night, some users started to experience issues with importing their latest run(s) and ended up duplicating some of […]

Nike+ import is up and running

Posted by & filed under Site Status Updates.

Smashrun is now compatible with the new Nike+ website. We apologize for the outage while we upgraded our system but, starting today, you should be able to seamlessly sync your data from the new Nike+ site without issue. Please let us know if you run into any problems and we’ll sort it out right away. […]

Nike Integration Update

Posted by & filed under Company updates.

Dear Smashrunners, SmashrunHQ here – with a small bit of context for the Nike situation we find ourselves in – as well as a quick update on our progress towards resolving the recent Nike+ run import issues that continue to impact the majority of us since their (excellent) site upgrade on June 6th. We know […]

June Release Scheduled Patch

Posted by & filed under Site Status Updates.

Last Update: June 5, 2012 at 1:25PM EST We are aware that there’s a few issues in the current release. No worries! We’re keeping an eye on things, especially the ones we’re aware of including: syncing runs – some users are experiencing issues with importing run details Facebook publishing – individual runs are not currently […]